Last updated: [date of revision].

1. Introduction

Welcome to www.labretoraya.com. On this website, we take the privacy and protection of our users’ personal data very seriously. We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD), ensuring transparency and security in the use of the information we collect at all times.

This website is part of the RETORAYA project, funded by the European Union through the INTERREG program, and some processing may be subject to specific transparency requirements arising from such funding.

2. Data Controller

  • Responsible entity: INTRAS Foundation

  • Address: C/ Martín Santos Romero, 1 – 47016 Valladolid

  • Contact email: intras@intras.es

  • Data Protection Officer (DPO): dpo@intras.es

You can contact us at any time if you have any questions about how we treat your personal data.

3. Personal Data We Collect and Purpose

We collect personal data through our web forms to manage communication with users and facilitate participation in the RETORAYA project. The data we may request includes:

  • Name and surname

  • E-mail address

  • Telephone (optional)

  • Message or comments sent

Purposes of the treatment:

  • Respond to inquiries and requests for information.

  • Manage participation in project activities.

  • Send relevant information about events or project progress (if requested by the user).

  • Improve the web browsing experience (through cookies).

The data will not be used for unsolicited commercial purposes.

4. Legal Basis for Processing

Data processing is based on:

  • The user’s consent, granted by submitting forms or accepting cookies.

  • Compliance with legal obligations derived from the execution and justification of the European INTERREG project.

  • The public interest as it is a project financed by the EU in the field of cross-border cooperation.

5. Transfer of Data and Data Processors

Your data will not be sold or given to third parties, except in the following cases:

  • To public or European Union agencies when necessary to justify the implementation of the RETORAYA project.

  • To technology service providers (such as web hosting service or email management tools), who act as data processors in accordance with Article 28 of the GDPR, and with whom confidentiality and data protection agreements have been signed.

6. International Transfers

No international data transfers are made.
In case third party tools located outside the European Economic Area (EEA) are used, it will be ensured that they offer an adequate level of protection through the use of standard contractual clauses or other mechanisms recognized by the GDPR.

7. Data Retention

The personal data provided will be retained:

  • Only for the time necessary to fulfill the purpose for which they were collected.

  • For the duration of the project and for an additional period of up to 5 years after its completion, in accordance with the audit requirements of the INTERREG program.

  • Subsequently, they will be securely deleted or anonymized.

8. User Rights

As a user, you have the right to:

  • Access to your personal data.

  • Request the rectification of inaccurate or incomplete data.

  • Request the deletion of your data when it is no longer needed or you have withdrawn your consent.

  • Oppose the processing of your data in certain circumstances.

  • Request the portability of your data in a structured format.

  • Limit the processing of your data in the cases provided by law.

  • Withdraw your consent at any time.

📬 You can exercise these rights by sending a request to: dpo@intras.es
You must include your full name and, if necessary, prove your identity.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you consider that we have not properly addressed your rights:
🌐 www.aepd.es

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or destruction. We use secure servers, encrypted connections (HTTPS), backups and restricted access control.

10. Use of Cookies

This site uses its own and third-party cookies to improve your user experience and obtain anonymous usage statistics.
Non-essential cookies are only installed if the user consents, in accordance with Article 6.1.a of the RGPD and Article 22.2 of the LSSI-CE.

You can obtain more information and configure your preferences in our Cookies Policy.

11. Changes to this Policy

We reserve the right to update this privacy policy to adapt it to regulatory changes or changes in the operation of the site. We recommend you consult it periodically.

12. Contact

For any questions regarding this privacy policy or the use of your personal data, you can contact us at:

📧 dpo@intras.es
📍 C/ Martín Santos Romero, 1 – 47016 Valladolid- Telephone: 0034 983 399 633

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